Shipping Information and Shipping Costs for Fashion Accessories
Shipments to Greece
Shipments are made throughout Greece. Most of our products are shipped within two working days with a partner courier or shipping company.
Shipments abroad to Europe
Shipments abroad to Third Countries
Product returns – Right of Withdrawal
Returns are ONLY accepted in case the reason for return / replacement is due to an error or to a defective product. The return costs are borne by the alexandratsoukala.gr page.
In case the product does not meet the above two conditions it shall not be replaced or refunded
- You have 14 calendar days to return an item from the date you received it.
- The packaging must not have been violated and must be in its original (factory) condition and the product must be unused.
- The product to be returned must be accompanied by the purchase receipt or the invoice or a copy of the invoice.
For your best service, we suggest that you contact us by phone at +30.2109213377 or by e-mail at the address email@example.com before each return, so that the details of the return can be arranged in the best possible way.
Return procedure: We suggest you use the original packaging. Put inside the package a document describing the way you wish to resolve the outstanding financial issue. Then ship the parcel, through the courier agency from which you received your order, to the attention of the Return Department at the following address:
minimum A&N TSOUKALA P.C.
5, Smirnis Str. – 1st floor
As soon as we receive your parcel, we will ship its replacement (within 3 working days) or credit its value (within 10 working days).